Luximed.ae is operated by:

Manina Limited
260 Main Road, Gibraltar
Company No.: 124822
Email: info@luximed.ae

By using this website, you agree to the terms of this Privacy Policy.

📌 1. Information We Collect

We collect only the information necessary to process your order and provide customer support:

A. Information You Provide Directly

Full name
Email address
Phone number
Billing address
Shipping address
Order details

B. Automatically Collected Information

When you browse our website, we may automatically receive:

IP address
Browser type and version
Device information
Pages visited
Time spent on the website

This helps us improve website functionality and security.

C. Payment Data

Payments are processed securely by third-party payment providers.
We do not store or access your full card details at any point.

📌 2. How We Use Your Information

We use your data strictly for legitimate business purposes:

To process and deliver your orders
To verify payments
To send order confirmations and updates
To provide customer support
To improve website performance
To prevent fraud and enhance security
To send optional marketing communications (only with your consent)

We do not use your data for medical profiling, health analysis, or any non-commercial purpose.

📌 3. Legal Basis for Data Processing

Data is processed in accordance with:

UAE e-commerce and consumer protection guidelines
International data protection standards

We process personal data based on:

Legitimate interest (order processing, logistics, security)
Your consent (marketing emails)
Contractual necessity (fulfilling your order)

📌 4. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data.

We only share information with:

A. Delivery Couriers

To deliver orders quickly and securely within the UAE.

B. Payment Processors

To complete your transactions safely.

C. Technical Service Providers

For website hosting, analytics, and security.

These partners receive only the minimum necessary data required to perform their service.

📌 5. Data Retention

We retain your information only for as long as necessary:

Order-related data: as required for accounting & legal compliance
Contact information: until you request deletion
Browsing data: short-term technical logs

You may request deletion at any time.

📌 6. Data Security

We apply strict technical and organizational security measures:

Encrypted data transfer (SSL)
Secure server infrastructure
Restricted access to personal information
Regular security reviews

Despite our efforts, no online transmission can be 100% secure.
By using the site, you acknowledge this.

📌 7. Your Rights

You may request at any time:

Access to your personal information
Correction of inaccurate data
Deletion of your data (“right to be forgotten”)
Restriction of processing
Opt-out from marketing

Requests can be made via: info@luximed.ae

We respond within 7 business days.

📌 8. Cookies & Tracking Technologies

Luximed.ae uses cookies to:

Improve website functionality
Enable secure checkout
Analyze website traffic

Cookies do not store payment information.

You may disable cookies in your browser settings.

For more details, see our Cookie Policy.

📌 9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites.

📌 10. Children’s Privacy

Our website is intended only for adults (18+).
We do not knowingly collect information from minors.

📌 11. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated date.

📌 12. Contact Information

For privacy inquiries, data deletion, or complaints, please contact:

📩 info@luximed.ae
📍 Manina Limited, 260 Main Road, Gibraltar